Terms of Use

 

Effective Date: Apr 8th 2026

 

These Terms of Use (“Terms”) apply to  use of the website https://hibino-smartseries.com/ (the “Site”) operated by Hibino Corporation (“Company”), and all purchases of products, including the smart toy “Virtuous Contract” (“Product”).

By using the Site or purchasing a Product, users are deemed to have agree to these Terms and the Privacy Policy.

The statutory information required under the Act on Specified Commercial Transaction will be provided separately.（https://hibino-smartseries.com/policies/legal-notice）

 

1. Scope of Use and Purpose

The Product is intended for individuals aged 15 years and older. The Virtuous Contract is a non-functional smart toy replica inspired by fictional media. It is not a real weapon and must not be used or presented as such. Users shall comply with all applicable laws and regulations regarding possession and use of the Product, especially in public or sensitive environments (e.g., schools, transportation systems, government buildings).

 

2. Account Registration

(1) Users may be required to register an account to access certain services or to make a purchase.

(2) Users must provide accurate, current, and complete information and keep such information updated. In the event of any changes to registered information, the user shall promptly notify the Company of such changes in the manner specified by the Company.

(3) Users must not allow any third party to use, lend, transfer, assign, change the name of, or sell their user ID or password. Users shall be solely responsible for any damages resulting from inadequate management, misuse, or unauthorized use of their user ID or password by a third party.

(4) The Company reserves the right to refuse a user's initial registration or re-registration, or suspend or terminate a user account without prior notice, in the event that:

1. The whole or any part of the registration information provided by the users to the Company is found to be false, inaccurate or omitted;
2. The user is minor, adult ward or person under curatorship or assistance, and applicable approval or consent has not been obtained from such users’ legal representative, guardian, curator or assistant;
3. The user is determined by the Company to (i) constitute an organized crime group or a member thereof, rightist organization, anti-social force or other similar person or entity (collectively, “Antisocial Force”), or (ii) have any interaction or involvement with an Antisocial Force in any manner such as assisting or being involved in the maintenance, operation or management of an Antisocial Force by way of finance or other means;
4. The user is determined by the Company to be a party having violated any agreement with the Company, or to have been involved with such violating party;
5. The user has suspended or terminated their account by the Company;
6. In addition to the foregoing, the Company deems the registration inappropriate.

 

3. Orders, Payments, and Cancellations

(1) All orders, including pre-orders, shall be considered confirmed at the time the Company sends a confirmation email, provided that, the Company reserves the right to cancel orders in the event of errors in product listings or lack of inventory.

(2) The user shall make payment accordance with the payment method specified by the Company.

(3) Regardless the payment method, the user shall be obligated to pay the full amount upon order confirmation. No cancellations, changes, or refunds will be accepted for any reason.

(4) Prices are displayed excluding tax and shipping charges, unless otherwise stated.

(5) The Company may, at its sole discretion, refuse, limit, or cancel any order, in whole or in part, if the order violates any purchase eligibility condition, quantity limit, or other sales condition specified on the relevant product page, checkout page, or promotional offer, including offers limited to prior purchasers of designated products. In such cases, if payment has already been processed for the cancelled portion of the order, the Company will refund the corresponding amount to the original payment method.

 

4. Pre-Orders

Certain Products may be offered on a pre-order basis, and the user agrees to following conditions:

• Whether the payment is made in a Full or installment payment, the payment shall be immediately through the method designated by the Company upon the Company’s issuance of the order confirmation email..
• The no-cancellation, no-refund policy applies equally to pre-orders.
• Shipping timelines are estimates and may be subject to delays.
• Product specifications may change without notice.

 

5. Intellectual Property

All intellectual property rights in the content on the Site, including text, graphics, product designs, and logos, is the property of the Company or its licensors and no rights shall be transferred to the user.

 

6. Returns and Exchanges

In the event that the product has an initial defect, the user must notify the Company within 14 days of receipt via the contact form provided on the Site.　Claims submitted after 14 days are not eligible for evaluation as initial defects.　Upon timely notification, the Company will evaluate the case and may, at its sole discretion, offer repair, replacement, or other remedy.

Please note that returns or exchanges cannot be accepted under the following circumstances:

• If user contact the Company more than 14 days after the Product receipt.
• If the Product is returned without prior notification to the Company.
• If the Product sustains scratches or damage after being used by the user.
• If the return or exchange request is made by anyone other than the original purchaser.
• If the Product was purchased through non-official channels, such as auction sites.
• If the Product has undergone modifications by the user.
• If the Product was purchased from a store other than the Company.
• In cases of manufacturing specifications or individual variations.
• In other cases where defect is not acknowledged based on the Company’s regulations.

 

7. Inability to Deliver the Product

(1) In the event that the Company ships the Product to the user, but delivery is not completed due to incorrect or incomplete information provided by the user regarding the delivery address (hereinafter referred to as the "Delivery Address"), the Company shall not be liable for any damages arising from delayed delivery or failure to deliver the Product.

(2) If the Product is returned to the Company as a result of the circumstances described in the preceding paragraph, and the user requests that the Product be re-delivered, the user shall be required to pay in advance all costs incurred due to the return of the Product and all costs necessary for re-delivery. Upon receipt of such payment, the Company will re-ship the Product to the user.

 

8. Customs Duties and Import Taxes

The user shall be solely responsible for all customs duties, import taxes, and any other applicable governmental charges or fees (including, without limitation, Section 301 tariffs in the United States) arising in connection with the importation or delivery of the Product. The Company shall not be liable for any such costs, including customs clearance fees or additional tariffs imposed by the destination country.

Notwithstanding the foregoing, where specific information pertaining to applicable duties, taxes, or customs handling arrangements (including, without limitation, the prepayment or inclusion of such duties or taxes within the total order amount) is expressly stipulated on the relevant product page or the final checkout interface, such specific stipulation shall prevail and supersede this general policy.

Prior to placing an order, the user shall be solely responsible for confirming the latest information regarding customs procedures, duty rates, and import requirements applicable in the destination country by consulting official customs authorities or other authoritative sources.

9. Limitation of liability

(1) The Product is intended for recreational use only, and the users is responsible for using the Product safely and in compliance with applicable laws and regulations.

(2) By purchasing and using the Product, users acknowledge and accept all risks associated with its use, including potential misidentification or misinterpretation of its appearance or behavior.

(3) The Company shall bear no responsibility whatsoever for any damages resulting from user modifications, improper use, or failure to follow safety instructions.

 

10. Indemnification

Users agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, or expenses arising from misuse of the Product or violation of these Terms.

 

11. Severability

 If any provision of the Tearms or a part thereof is held to be invalid, the remaining provisions hereof shall remain in full force and effect.

 

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court of Japan in first instance.

 

13. Changes to Terms

The Company reserves the right to modify these Terms at any time. If the user continued to use the Site following any modification of these Terms, they shall be deemed to have accepted the revised Terms.