U.S. Shipping & Duty Handling Policy (FedEx)

Effective Date : Jan 5th 2026

Due to the ongoing suspension of EMS services, all U.S. orders shall be shipped exclusively via FedEx, utilizing a suitable international delivery service selected at our discretion.

For a limited period, we shall subsidize the following import-related expenses:

• FedEx international shipping fees (Japan → U.S.)
• Mandatory U.S. import duties (if applicable)
• FedEx disbursement fees related to duty handling

Notwithstanding this subsidy, a mandatory, non-refundable $200 Handling Fee shall be applied at checkout to partially offset the associated administrative and logistics management costs.

This temporary special support program is subject to termination, revocation, or modification at any time without prior notice, even subsequent to its display on the checkout interface.

Customer-responsible charges
 
Certain supplementary FedEx charges may arise depending on unforeseen delivery circumstances; We expressly disclaim responsibility for these costs, which include, without limitation:

• Fees for re-delivery necessitated by recipient absence, refusal, or failure to accept the shipment
• Surcharges for delivery to designated remote or extended service area (based on ZIP code).
• Fees incurred for address correction or rerouting subsequent to shipment dispatch.
• Storage or warehousing fees necessitated by delays in recipient pickup or customs clearance.
• Return shipping costs and related penalties resulting from the Customer’s failure to accept delivery or non-compliance.
• Any other incidental or additional fees levied by FedEx or local authorities.

Customers are solely responsible for ensuring the accuracy of the shipping address and contact details, and for securing the successful receipt of the package during scheduled delivery attempts.

By placing an order, the Customer is deemed to have explicitly acknowledges and agreed to be bound by the entirety of these shipping and handling terms.