Article: Notice Regarding Golden Week Operations in Japan
Notice Regarding Golden Week Operations in Japan
Thank you for your continued support.
Please note that our shipping and customer support operations will be partially affected during Japan’s Golden Week holiday period.
All dates and times below are in Japan Standard Time (JST).
Shipping Suspension
Shipping will be suspended on Saturdays, Sundays, and the following Japanese public holidays:
- April 29, 2026
- May 3–6, 2026
Customer Support Closure
Customer support will be closed on Saturdays, Sundays, and the following Japanese public holidays:
- April 29, 2026
- May 4–6, 2026
Inquiries received during the closure period will be answered sequentially from the next business day.
Important Notice
Due to increased shipping volume before and after the holiday period, delivery may take longer than usual.
Please note that delivery dates are estimates and are not guaranteed.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.